Privacy Policy
Last Updated: December 2024
Introduction
360INBOX INC. ("360Inbox", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 360inbox.com, use our applications, or engage with our services.
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Services.
Information We Collect
Information You Provide
We may collect information that you provide directly to us, including:
- Contact Information: Name, email address, company name, phone number
- Account Information: Username, password, account preferences
- Communication Data: Messages, feedback, and correspondence you send to us
- Business Information: Email sending volume, ESP platform, and other details shared via forms
Information Collected Automatically
When you access our Services, we may automatically collect:
- Usage Data: Pages visited, features used, time spent on pages, click patterns
- Technical Data: IP address, browser type, device information, operating system
- Cookie Data: Information stored through cookies and similar technologies (see our Cookie Policy)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process and respond to your inquiries and requests
- Send administrative information, updates, and service-related communications
- Send marketing communications (with your consent, where required)
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
Sharing of Information
We may share your information with:
Service Providers
Third-party companies that help us operate our business, including:
- Hosting and cloud infrastructure providers
- Analytics services (e.g., Google Analytics)
- Customer support and CRM platforms
- Form processing and automation tools (e.g., Zapier)
- Email service providers
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of 360Inbox, our users, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Request a portable copy of your data
To exercise these rights, please contact us.
Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about the cookies we use and your choices, please see our Cookie Policy.
Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including Canada and the United States. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Services after any changes constitutes acceptance of the updated policy.
Governing Law
This Privacy Policy is governed by the laws of Ontario and Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Please use our contact form to reach our team.
360INBOX INC. is a Canadian corporation committed to protecting your privacy in accordance with applicable Canadian and international privacy laws.